Operating Model | Jaybro

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Our Operating Model

In infrastructure, systems serve as lifelines. Anchored on four key pillars, the Jaybro Operating Model is the system designed to support processes, growth, and you, too.

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Doing right by doing good

At Jaybro Group, we believe in doing right by doing good – for our teams, customers, and communities alike. When people feel valued, find purpose in their work, and sense a true belonging, their innovative and engaged spirit flourishes. Our Operating Model is the powerhouse that brings it all together.

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A significant number of our people leaders have risen through the ranks

The JayGROW Capability Framework is a comprehensive tool designed to facilitate the continuous growth and development of our team members. It focuses on enhancing skills and competencies required for current roles while also supporting the pursuit of future career aspirations.

This framework is applicable across all levels, from executives to team members, ensuring that everyone benefits from its structured approach to professional development. It is meticulously tailored to address the unique needs and requirements of specific departments and roles within the Jaybro Group.

Foundations

The four pillars moving us forward

The driving forces behind our success and the essence of our culture. These pillars form the bedrock of our organisation, guiding our actions and shaping our identity. They represent our unwavering commitment to excellence, teamwork, and ethical stewardship, propelling us forward as we strive to make a meaningful impact in everything we do.

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Developing A-Players

Our teams live our core values, understand their impact and drive their success.

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Sales and Marketing

With sales and marketing in sync, customers find the answers they need and teams are empowered to show up.

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Acquire and Integrate

Stability involves bringing together all elements of the business — whether organic or acquired.

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Service Excellence

Our customer-facing teams are equipped to deliver only excellence, making life easier onsite.

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Rising through the ranks

Becoming Leaders Together

A significant number of our people leaders have risen through the ranks — becoming leaders who nurture other leaders around them.

Built on Solid Foundations

Strong blueprint for success based on people and a focus on execution sets our team apart to deliver for our customers, partners and communities up for success.

Open Book Management

Sharing back ⅓ of our profits gives our teams a stake in the outcomes with the opportunity to think, act, and feel like business owners.

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Weaving the Jaybro Operating Model into our business

Laying Foundations

We take on projects that boost economies, create opportunities, and connect communities. By laying the foundation, we contribute to a greener, progressive future.

Collaborating With Business Partners

More than just doing business, we collaborate with partners to source sustainable materials, design resilient structures, and minimise environmental impact.

Empowering Communities

By reducing our footprint, we give back to our communities and empower each other to protect biodiversity and restore ecosystems together.